# Cancelling Translation Jobs

## Cancelling a Translation Job

If you want to **Cancel** a **Translation Job** that has already been **Sent** to Lionbridge, then you must talk directly to your Lionbridge Account PM. Production may have started with  costs incurred, so next steps should be discussed and agreed.&#x20;

Lionbridge Account PM can Cancel the **Translation Job** in the Freeway portal for you and the status will feed back to the Connector via API and update the **Translation Job** status to "**Cancelled**" at the next polling interval of the Lionbridge Extensions. Within the Connector you can **Cancel** a **Translation Job** while it is in the "**Sending**" state.&#x20;

There is a limited window of opportunity to Cancel the **Translation Job** within the connector - while it is still in the "**Sending**" state. The Connector will make that request to the Freeway portal via the API. If approval is given then the **Translation Job** Status will update to "**Cancelled**". If the approval is not given due to the job already moving to In Production status then the Translation Job will progress to "Work in Progress".

**IMPORTANT**: **You should always contact  your Lionbridge Account PM to confirm the cancellation.**

### How to Cancel a Translation Job within the Connector.

Open the **Translation Job** that you wish to Cancel.

Select the **Details** tab.

In Job Action select the radio button "**Request Cancellation**" and click **Save**

![](https://2421145388-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LADvF7aT_Jidr9PmkkA%2Fuploads%2FZsNLJpQiwzauQ3M7NBBR%2FUsing%20Connector%20Request%20Cancellation.png?alt=media\&token=bcc8445d-3db1-4f21-a18f-715019521570)

### Translation Status re-evaluation when Cancelled.

Once a Translation **Job** has been successfully **Cancelled**, any entities that were included will have the translation status re-evaluated.

The language(s) of the **Translation Job** will be removed from the **In Translation** field of the Entity in the **Details** tab.

If the Entity has been translated in the Connector previously, then the language(s) will be re-added to the **Translated** field in the details tab.

**You must always contact your Lionbridge Account PM to confirm the Cancel Request.**


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